We stand by our work.

100% Money Back Guarantee during the Pre-production process

There are three components to the production process: Pre-production, Production and Post-production, and there is an old adage that says “If you fail to plan, you plan to fail”. Wikipedia defines pre-production as begining once a project has been greenlit.

While every production is different and each has its individual requirements, pre-production is the planning phase of the production process and may include processes such as:

– Client liaison (phone calls / meetings)
– Planning and coordination
– Voice over scripting
– Voice over artist selection
– Music selection
– Location recce
– Shot list development, and
– Crew briefing

Because of the importance of pre-production, we offer you a 100% money back guarantee* on our work and our commitment to your project during the pre-production process. That means we will deliver on everything we promise to deliver on (as set out in our quote for the job) during the pre-production phase to ensure your video goes from pre-production to production and post-production as seamlessly as possible.

If at anytime during the pre-production phase you feel that we have not delivered on our promise, you are free to cancel the job and will be refunded all payments made up to that point. Once the job moves from pre-production to production however, we will assume that we have delivered our work to your complete satisfaction and the offer is no longer valid as the production will then move to the production phase of the production process. We’re so confident that you’ll be happy with our work that we’re pleased to offer you this piece of mind. It’s just one more reason to work with Global Pictures.

*Disclaimer: 100% money back guarantee applies only to the pre-production component of the production process. Once you (the client) are satisfied with the work we have delivered during pre-production as set out in the job quote, the 100% money back guarantee offer is no longer valid and can no longer be claimed and the job will move into production.